Billing Terms and Conditions
Last updated: May 30, 2026
Secure Payment Processing
BoneFillers attaches top priority to the protection of users’ personal and financial data during transactions for pet snacks and related services. We adopt reliable and secure payment gateways to ensure all online transactions are conducted safely and efficiently. All transactions are processed on secure servers protected by 256-bit Secure Sockets Layer (SSL) encryption. This technical safeguard prevents unauthorized parties from accessing, reading or intercepting your payment data during transmission. We adhere to relevant PCI-DSS security compliance requirements and will not retain complete credit card information on our servers.
Accepted Payment Methods
The following payment methods are supported for all purchases on BoneFillers:
Credit/Debit Cards
Visa
Mastercard
American Express
Discover
Diners Club
Digital Wallets
Apple Pay
Google Pay
Shop PayBy submitting payment information upon checkout, you hereby authorize BoneFillers to deduct the corresponding amount via your selected payment method for pet snacks and associated services.
Payment Timing
Immediate Charge
Payment will be processed and charged to your designated payment method immediately after your order is successfully submitted and confirmed.
Verification
All orders shall undergo payment verification and authorization prior to dispatch. We reserve the right to cancel any order if the payment is declined, flagged for risk or fails verification.
Pricing and Fees
Currency
All prices displayed on the website are denominated in United States Dollars (USD).
Total Price
The total amount presented at checkout constitutes the final payable sum. This amount does not include customs duties and import taxes imposed by the destination jurisdiction.
Taxes and Duties
Sales tax, value-added tax (VAT), goods and services tax (GST), import duties and other applicable levies shall be imposed in accordance with local laws and regulations of the destination country or region. The purchaser shall be solely responsible for all customs fees and import charges arising from international shipments of pet snacks.
No Hidden Fees
No additional transaction charges or undisclosed handling fees will be applied to any orders.
Billing Information
You warrant to provide accurate, up-to-date and comprehensive billing and account information for all transactions placed via our platform. You shall promptly update relevant information including email addresses and payment details to facilitate transaction processing and ensure effective communication regarding your orders.
Chargebacks and Payment Disputes
Should you identify any discrepancies or issues relating to charges on your billing statement for pet snack purchases, please contact our customer support team prior to filing a chargeback with your financial institution or payment service provider. We strive to address all billing inquiries and disputes in a prompt, impartial and professional manner.
Contact Information
For enquiries concerning billing, payment, orders or account matters related to our pet snacks and services, please reach out to us via the details below:
Brand: BoneFillers
Website: BoneFillers
Address: 3229 E Spring St, Long Beach, CA 90806, USA
Phone: +1 800-775-3849
Email: info@bonefillers.com
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